Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering top notch support in time is our high priority, so that we support each Linux shared hosting plan with a one hour ticket solution guarantee. When you supply a ticket or send us a message, our user customer assistance team will do all they could do to supply the most adequate answer to your issue and to supply you with guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time needed. Our staff of specialists is going to be on–line for you 24x7x365 to react to all your requests and to solve any problem you will likely have. You can easily submit a help support ticket from the HOSTBESTWAY Website Control Panel or send us an email message whenever. In addition, on working days, you can ring us or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • HOSTBESTWAY’s Control Panel delivers an extensive knowledge base which is incorporated into all areas. In each area, you will find a Help button that will load for you a selection of step–by–step lessons on how to take advantage of a specific option or accomplish a particular action. Furthermore, we have crafted educational video tutorials so its possible to get a better idea of the Control Panel’s interface.