A 99.9% Server Uptime
We have built our shared hosting system using reliable hardware and strongly modified software. Our administrators have installed a tweaked version of SELinux on all our hosting servers in order to guarantee optimal protection and dependability. We have added a number of DoS protection appliances together with highly efficient firewalls to make sure our internal network is invincible and safe.
All our Linux shared hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–notch hardware components supplied by Juniper. Besides, on each router, we have put a firewall with an elaborate set of rules with the intention to sift out all shady requests.
This way, in all our data centers – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your money on the line, you can’t feel truly safe. That’s why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel pleased with our service or in case you want to get an even more robust hosting solution, like a Linux VPS web hosting or a Linux dedicated servers hosting – you will receive your money back in full, with no obscure costs or return taxes.
24/7 Technical Support
We’ve cautiously picked each single member of our 24x7 support team so that we can offer the very best customer service you can get. Each of our support engineers has several years of experience working with hosting accounts behind his back, hence they know what they are doing. Plus, they’re available 24/7 – you will be able to get in touch with them at any moment and they’ll reply as fast as possible.
Their average ticket response time is under 20 minutes, whereas with other web hosting vendors you are forced to wait for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in less than one hour.